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Shipping Information

Please note the Holiday Deadlines below to receive your order by December 24th.

If you placed your order within this timeline but we foresee a delay, we will contact you at the phone number provided in your order.


Holiday: Order by Dec. 14th, 3pm EST
2 to 5 Business Days

Canada Free Shipping

FREE

Get Free Canada-wide shipping when you spend over $99!

Holiday: Order by Dec. 14th, 3pm EST
2 to 5 Business Days

Canada Standard Shipping

ONLY $8.95

If your purchase is under $99 we can offer flat rate Canada-wide shipping for just $8.95.

Holiday: Order by Dec. 19th, 3pm EST
1 to 2 Business Days

Canada Express Shipping

ONLY $19.95

Need your stuff in a rush? We offer Canada-wide express shipping, get you're order in just
1-2 business days.

Holiday: Order by Dec. 18th, 3pm EST
1 to 3 Business Days

U.S. Express Shipping

ONLY $24.95

Holiday: Order by Dec. 14th, 3pm EST
2 to 6 Business Days

International Express Shipping

ONLY $49.95


Shipping Restrictions:

  • We do not ship to APO or PO Box addresses.
  • No deliveries will be made on Saturday and Sunday.

Conditions:

  • All orders received before 3PM EST will be shipped same day. If your order is placed after 3PM or over the weekend, then it will be processed the following business day.
  • Out of stock items: Please contact us for delivery times.
  • Delivery time may vary in rural areas. If you are uncertain about your area, please contact us.
  • Some Oversized items may not be eligible for Standard Delivery fees.
  • Delivery to some remote areas may be subject to an additional delivery fee. Please contact us to confirm the delivery cost of your order if you live in a remote area.
  • Once shipped, it is the customer’s responsibility to monitor the shipment progress and make sure they are available to sign on delivery. If upon non-delivery, an item is returned to us, a 15% restocking fee will be levied on your total purchase amount.

Disclaimer

  • The Delivery times noted above are estimates. ITFactory.ca cannot guarantee the delivery date or time on any shipments under any circumstances, However, we will do our very best to get your order to you as soon as we can.