Microsoft Windows 2012 Remote Desktop Services 1 User CAL

With Windows Server 2012, Microsoft delivers a server platform built on our experience of building and operating many of the world's largest cloud-based services and datacenter. Whether you are setting-up a single server for your small business or architecting a major new datacenter environment, Windows Server 2012 will help you cloud-optimize your IT so you can fully meet your organization's unique needs.

Discover Windows Server 2012

Beyond Virtualization

Offers a dynamic, multitenant infrastructure to help you scale and secure workloads and build a private cloud. Windows Server 2012 can help you provide:

• Complete Virtualization Platform
• Improved Scalability and Performance
• Connecting to Cloud Services

The Power of Many Servers, the Simplicity of One

Delivers a highly available and easy to manage cloud-optimized platform. Windows Server 2012 can help you provide:

• Flexible Storage
• Continuous Availability
• Management Efficiency

Every App, Any Cloud

Offers a cloud-optimized server platform that gives you the flexibility to build and deploy applications and websites on-premises, in the cloud, or across both. Windows Server 2012 can help you deliver:

• Flexibility to Build On-Premises and in the Cloud
• A Scalable and Elastic Infrastructure
• An Open Web and App Development Environment

Modern Workstyle, Enabled

Provides users with flexible access to data and applications while simplifying management and maintaining security, control, and compliance. Windows Server 2012 can help you offer:

• Access to Applications and Data from Virtually Anywhere, Any Device
• A Full Windows Experience Anywhere
• Enhanced Data Security and Compliance

**This information applies if you selected "Electronic Delivery" or if the product has "Download" in its name**

Once your order has been received you will receive a confirmation with all the details of the transaction. During Business hours please allow up to 3 hours for your order to be processed, outside of business hours you may receive your order on the following business day. Once the order is processed you will receive an email containing all the information you need to download and install your software

Shipping & Return Information

**If you have selected the "Electronic Delivery" option, you will not receive a physical product. Instead you will get an email which contains all the information necessary for you to download and install the software you purchased. Please note that if you made your purchase outside of office hours (Monday-Friday from 9:30am to 5:30 pm EST) you may receive your purchase on the following business day. We always do our best to process your order as fast as possible so if you need your order sooner send an email to sales@itfactory.ca.

Delivery Options - All orders over $99 are eligible for Canada Free Shipping!

• 1- Canada Free Shipping: $0.00
  Delivery Time: 2-5 Business Days

• 2- Canada Standard Shipping: $8.95
  Delivery Time: 2-5 Business Days

• 3- Canada Express Shipping: $19.95
  Delivery Time: 1-2 Business Days

• 4- USA Express Shipping: $24.95
  Delivery Time: 1-3 Business Days

• 5- International Express Shipping: $49.95
  Delivery Time: 2-6 Business Days

• 6- Oversize Items: TBD
  Delivery Time: TBD
  Some Large/Heavy items may be subject to an additional delivery fee. We will contact you if your order is subject to this additional charge.




Returns

Software delivered electronically:

All software products delivered electronically are final sale once the Product Activation Code has been delivered, except in the case of case of defective items. For more information please contact us at sales@itfactory.ca

It is your responsibility to ensure that you have the computer knowledge to download and install a software program on your machine.

All the software products offered as “Electronic Delivery” have very simple download and installation instructions, directly from the manufacturer. If you are having difficulty installing the software purchased, we will do everything in our power to troubleshoot with you in order to help you get started. If necessary, we will put you directly in contact with the manufacturer for further support.

We do not offer exchanges or give refunds for wrongful purchases as it is the buyers responsibility to check the system requirements of any product prior to purchase.**



Physical Products:

Returns on unopened software and hardware will receive a refund if returned within 30 days of receipt by customer. We do not issue refunds, returns, or exchanges on any physical item that has been opened, tampered with, or has an exposed activation key (activation key located on the outside of the box). OEM and DSP software are final sale. We reserve the right to refuse for return or charge a restocking fee for damaged or incomplete returns. Returns should be sent freight prepaid by ground service and we will reimburse the freight charges if the return was caused by our error i.e. incorrect product, defective product etc.

All returns require a Return Merchandise Authorization number. You can obtain a RMA number by sending an e-mail to rma@itfactory.ca. In your e-mail please include your original order number, the title of the product you wish to return, the condition of the product and the reason for the return.

Please DO NOT ship product back without an RMA number. We are not responsible for a product that is returned to us without an RMA number. For all returns shipping is pre-paid by the customer. All RMA numbers must be clearly written on the outside of the package and must be returned to us within 30 days of the order date. Issuance of an RMA number does not guarantee acceptance of your return or exchange. We cannot accept opened, non-defective merchandise for credit or exchange.

Refusals:The Buyer may be subject to no less than a twenty percent (20%) restocking fee, shipping charges, and any losses incurred by Seller if a package is refused without prior authorization.